Order Inquiry
For any questions regarding your orders or for product information, you can reach us from anywhere in Türkiye by calling 0212 259 7177, or you can fill out our contact form to request support.* Email
* Order Number
Upon Receiving Your Product
Before signing the delivery form, please check the product's packaging for any damage or issues. If there is any damage, missing items, or if the seal on the package is broken, do not sign any delivery documents. Instead, request a damage report from the courier and return the package. If you fulfill this obligation, your replacement products will be shipped to you immediately.
Please note that we are not responsible for any damage or missing items if the package is accepted despite visible damage or irregularities. In such cases, notify us as soon as possible with your order number via email at info@themidground.co or by phone at 0212 259 7177.
Customer Service
For any questions regarding your orders or to get more information about our products, you can call us from anywhere in Turkey at 0212 259 7177, or submit a support request by filling out our contact form.
Before signing the delivery form, please check the product's packaging for any damage or issues. If there is any damage, missing items, or if the seal on the package is broken, do not sign any delivery documents. Instead, request a damage report from the courier and return the package. If you fulfill this obligation, your replacement products will be shipped to you immediately.
Please note that we are not responsible for any damage or missing items if the package is accepted despite visible damage or irregularities. In such cases, notify us as soon as possible with your order number via email at info@themidground.co or by phone at 0212 259 7177.
Customer Service
For any questions regarding your orders or to get more information about our products, you can call us from anywhere in Turkey at 0212 259 7177, or submit a support request by filling out our contact form.